Financial Services

Automated 24/7 support for your customers and members.

Expectations for top-tier support from organizations in the financial services and insurance industry are surging. Are you ready to meet them?

Talk to an Expert

Streamline Access to Account Details

Automate routine customer inquiries related to account/routing numbers, as well as check balances across various accounts.

Simplify the Payments Process

Whether it is for credit cards, mortgages, loans, or beyond, enable your customers to conversationally keep their accounts in good standing.

Review Transaction Details

Allow customers to easily review and extract insights into their spending history and even dispute transactions when necessary.

Balance Management

Ease customers access to information on standard procedures like check verification, account hold release, and stop payment requests.

Personalized Up-Sell/Cross-Sell

Maximize opportunities to provide relevant product information for customers looking to open new accounts, upgrade old ones, or just want more information.

Live Agent Availability Anytime

For customers that have more complex needs, provide them with a seamless transition to your live agents who are eager to assist.

Stories from Customers, the Industry, and Us

How PSCU Created Impact in 30 Days

Learn how PSCU empowered their contact center agents while also improving the customer experience with EffiAI

Read the PSCU Case Study

How PSCU Created Impact in 30 Days

Learn how PSCU empowered their contact center agents while also improving the customer experience with EffiAI

Read the PSCU Case Study

How PSCU Created Impact in 30 Days

Learn how PSCU empowered their contact center agents while also improving the customer experience with EffiAI

Read the PSCU Case Study

Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies

Conversational and Experience Designer

Bavaan.AI Continues To Deliver, Support And Service The Absolute Best Solution For Anyone.

Having worked closely with the Bavaan team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.

Personalized Up-Sell/Cross-Sell

Maximize opportunities to provide relevant product information for customers looking to open new accounts, upgrade old ones, or just want more information.

Live Agent Availability Anytime

For customers that have more complex needs, provide them with a seamless transition to your live agents who are eager to assist.